. . . depriving you of (photographic) confirmation of the victory! Would have been nice to see the before and after!
Good on you, Bob, for your 1st rate customer service -- here was a guy whose . . . loose interpretation of the instructions sure must have complicated the after-sales assistance.
Say, maybe you could put those pictures up on your website as encouragement to hesitant builders. Picture it:
[spagetti amp pictured here]
"This could not happen if you follow our detailed instructions, however, if you do have problems, we'll be there with you to turn it into a solid, working amp"
[picture Sal's amp as an example --once he cleans up those bits of wire insulation ;-0 ]