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Dedicated to the restoration and preservation of all original Dynaco tube audio equipment - Customer support for Dynaco VTA tube amp kits, all Tubes4hifi.com products and all Dynakitparts.com products


    Deserving SHOUTOUT!

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    bluemeanies

    Posts : 129
    Join date : 2015-02-09
    Age : 66
    Location : Folsom Pa.

    Deserving SHOUTOUT!

    Post by bluemeanies on Mon Sep 05, 2016 9:20 am

    A lot of talk goes on the forum about audiobill so I wanted to share a short story.
    I want to share a story about my experience with a man whose acquaintanceship was just starting to grow and how bill takes a special interest with everybody in grooming them with being involved with tubes or as the Brits say VALVES. 
    There are few times especially today where I can meet someone and read them as to what kind of person they are and how sincere they are, or to put it another way "how honest". audiobill easily fits into the criteria of honesty.

    A short time after I took ownership of my m125's I turn them on and my matter of course is to wait about 10 minutes before I adjust the bias. 
    In the meantime this particular day my daughter called and needed information that was upstairs (dedicated room in the basement) and I became totally involved with my daughters needs and forgot those valves were heating up.
    Entering my room I noticed a burning odor and literally seen smoke arising from my left channel amplifier. I quickly shut down both m125's.
    I didn't panic but I sure was angry with myself...truly a lesson learned.

    I picked up the phone and call audiobill who instantly answered the phone...."thank God! At the least I wanted to be reassured that I had not damaged the m125 which by the way is built like a tank. Bill instructed on finding what tubes were bad and ran a small test to check the status of the m125. At Bill's suggestion I had purchased additional output and rectifier tubes. I was glad I listened. After following audiobill's instructions, no damage to the m125, and replacing two tubes I was up and running within 30minutes.

    THE MAIN POINT....
    Unknown to me Bill was with his lovely wife in Massachusetts. 
    How is that for service?
    How is that for loyalty?
    Not just to a product that Bill believes in but to a customer and friend.
    I am glad I met audiobill for more than introducing me to those tube electrons.

    Thanks audiobill!

    monkuboy

    Posts : 13
    Join date : 2016-03-23

    Re: Deserving SHOUTOUT!

    Post by monkuboy on Mon Sep 05, 2016 1:15 pm

    +1, Audiobill goes above and beyond to help! I speak from personal experience. Smile

    corndog71

    Posts : 454
    Join date : 2013-03-19
    Location : It can get windy here

    Re: Deserving SHOUTOUT!

    Post by corndog71 on Mon Sep 05, 2016 4:41 pm

    I hope you replaced whatever was smoking.

    bluemeanies

    Posts : 129
    Join date : 2015-02-09
    Age : 66
    Location : Folsom Pa.

    Re: Deserving SHOUTOUT!

    Post by bluemeanies on Mon Sep 05, 2016 8:09 pm

    I blew an output tube and along with it a WEBER rectifier tube that displaced a small amount of smoke.
    Replaced both and as mentioned I was up and running and never had another problem.

    pedrocols

    Posts : 64
    Join date : 2014-11-24
    Location : Western MA

    Re: Deserving SHOUTOUT!

    Post by pedrocols on Mon Sep 05, 2016 8:39 pm

    Agreed. I have spoken with Bill several times and he does enjoy this hobby. In addition, he is extremely well versed.

    Kentley

    Posts : 335
    Join date : 2015-03-06
    Age : 64
    Location : Worcester, MA

    Re: Deserving SHOUTOUT!

    Post by Kentley on Mon Sep 05, 2016 10:54 pm

    Bill is my go-to man for everything about VTA gear.
    Just this week, he spent well over an hour listening to me moaning about an ST-120 problem. We went through a step-by-step diagnostic; unfortunately we got nowhere, and the amp will be visiting his shop shortly. I have no doubts that it will be up and running before long.
    As we can all see by his recent photo posts, Bill has just the right level of OCD to do stock and custom builds. He also can maintain what he builds - or what you build. He's DA MAN. king

    deepee99

    Posts : 1336
    Join date : 2012-05-23
    Location : Wallace, Idaho

    Re: Deserving SHOUTOUT!

    Post by deepee99 on Tue Sep 06, 2016 8:05 am

    A hearty "Amen, Bro" to all the above. Bill spent half a morning walking me through an install of Tidal, which involved setting up two AEs, reprogramming the router and hooking all that up to a DAC. Absolutely refused to let me pay him for all his time.
    What many might not know is that Bill is a very fine musician/songwriter as well. I'm sure a friendly PM to him would result in a link to one of his performances. There are a lot of good guys in the tubular community but AudioBill is a standout.

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    Re: Deserving SHOUTOUT!

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